Our guarantees & terms

ONE-OF-A-KIND oceanic art

Each piece featured in our Gallery is a unique, hand-crafted creation by a Polynesian Artist, picked out by Raimana. These rare pieces include reproductions of authentic ancient Polynesian Art and one-of-a-kind original creations. There’s something for everybody.

CERTIFICATE OF AUTHENTICITY & ORIGIN

Manua Exquisite Tahitian Art certifies that the traditional Art pieces available for purchase in our Galleries were produced and crafted from local materials and by French Polynesian Artists.

Additionally, some of our pieces are engraved with Tahitian Pearls that we certify to be of natural color and have at least 0.8mm of nacre around their nucleus (Regulation nº1265 of 31/07/2017 and Law of the Country nº2017-16 of 18/07/2017).

WORLDWIDE SHIPPING

We offer reliable worldwide shipping so you can get a taste of paradise sent straight to your doorstep. Simply browse the many items available on our website and contact our staff for assistance in finding your perfect Polynesian Art piece.

For online orders, please refer to the Online Purchases Terms & Conditions.

DUTY FREE PURCHASES

We pride ourselves on helping our international customers wherever we can. For this reason, most of our sales can be carried out under a system of tax refund so your purchase benefits from an exemption on value-added tax (VAT) when leaving French Polynesia. Simply keep the form we give you, have it stamped by the local Customs Service upon your departure and have a safe flight home. It’s as easy as that.

Credit REFUND OR EXCHANGE

At Manua Exquisite Tahitian Art, we respect and value each of our customers. Since your trust is important to us, we want you to be completely satisfied with your purchase. If you wish to return an item for any reason, we will gladly offer you a credit refund to use in store at any time during the 30 days following your purchase, provided that the item is in the same condition as when purchased (unmodified, in its original packaging). This allows you to exchange the item for another piece from one of our Galleries. This policy excludes gifts, personalized items and special orders.

Please note, credit refunds or exchanges are available exclusively in our Tahiti and Bora Bora stores. If you require an exchange after having returned overseas within the 30 days following your purchase, you will be liable for all shipping & insurance fees associated with returning the item and sending a new item to your place of residence.

AFTER-SALE CUSTOMER SERVICE ACROSS THE US, ASIA AND EUROPE

Leaving French Polynesia but still want to benefit from great service? If you are based in the United States, Asia or Europe, you have access to our after-sales service simply by calling our toll-free number 1-888-328-8266. Our international staff is available at your fingertips and will be happy to assist you with any concerns or queries. We stand behind our products and offer comprehensive support to our customers, no matter where you are in the world.